SHIPPING AND HANDLING
US AND INTERNATIONAL SHIPPING
We offer free ground shipping on all US orders. When placing your order, simply select your preferred delivery option on the shipping page before proceeding to purchase. We do offer international shipping, that will be calculated at checkout.
If you are shipping within the USA, local sales tax will be charged on all orders (where applicable).
Once your order has left us, you will receive an email containing an air waybill number to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched by our warehouse.
FREQUENTLY ASKED QUESTIONS
- DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
- Track your orders and review past purchases
- Save your address and card details so you can shop even quicker next time
- DO YOU SHIP TO P.O. BOXES AND FREIGHT FORWARDING ADDRESSES?
- CAN I CHANGE OR AMEND MY ORDER ONCE IT HAS BEEN PLACED?
Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details. Please make sure to let us know of any changes within 24 hours.
However, we are unable to combine orders or add pieces to an existing order once it has been placed.
If you need to make any changes, please email us at firstname.lastname@example.org
- HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email containing your air waybill number to track your package.
If you have registered, you can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.